Starting a web hosting business demands heavy capital investments in servers, data centers, skilled human resources, customer support systems and so on. As a result, For one, a lot of people start their website by talking to a web developer or a designer. Web professionals now offer hosting plans of their own which means that they have an extra service to offer and customers have a single point of contact for their websites.
Another important reason is the fact that a lot of people who start websites aren’t really experts in hosting. This means that they’ll need some extra help from time to time. As a result, it is critical to compare Eastlinkcloud Hosting packages and find the one that best suits your needs. This article lists out some of the most important things to look out for, when you’re buying a Eastlinkcloud Hosting package.
5 things to look for in a Reseller Hosting package
Uptime is measured in percentage and it’s a measure of how reliable a web server is. So, for the duration that’s taken into consideration, if the server has been ‘up’ (functioning) for 90% of the time, the uptime of that web server is said to be 90%. When a web server is ‘down’, all the websites hosted on it will be down as well.
Uptime is important for several reasons. For starters, no one wants to go to a website and find an error screen. Not only is that off putting, it also has a negative impact on the reputation of the website and the business associated with it. The other problem is that search engines keep track of the uptime of websites. If a website’s uptime is low, then they don’t recommend those websites in their search engine results.
As a Reseller Hosting provider, partnering with a company that has a low uptime record is a sure way to drive away potential and existing customers. When looking for a Reseller Hosting plan, make sure that the company has a proven track record of maintaining a high uptime score – at least 99.9% uptime. Anything less than that is simply not worth the money that you’ll pay them.
2. Customer support
Even if you’re an expert at hosting and servers, the fact is that at some point you’ll need customer support.
This is where the experience of running a Reseller Hosting business can vary wildly. Make sure that you go to independent review websites or aggregator websites and pick a company that does offer good customer support because it can make a huge difference. But how do you determine if the customer service offered is good or not? Look out for 24×7 tech support, multiple support channels like telephonic, email and chat bot support, quick and efficient grievance resolution and dedicated support staff.
3. White label branding
White label branding is the legal power that you, as a Reseller Hosting business, get to market the hosting services as your own. This basically means that the name of the parent hosting company isn’t mentioned anywhere.
This is important because brand integrity is crucial to the success of a company. You can use the name of your business on all the services that you offer enabling your customers to associate your products with your business. So, ensure that the parent hosting company allows for white label branding.
4. Terms of service
Terms and conditions of a Reseller Hosting package vary from company to company. There are hosting companies out there that allow Reseller Hosting businesses to create their own plan, own their marketing channels, brand everything in their name, and generally run their business as they deem fit. However, there are also a lot of hosting companies that place severe restrictions on what you can and cannot do.
The ability to create your own hosting plans is crucial because it helps you to target your niche. The permission to market them the way you want is important because you can achieve better conversion rates and bring down your cost of acquisition.
Here, again, the review and aggregator websites can help and there are a lot of hosting companies that publish their terms and conditions on their websites. Go through them thoroughly. If it isn’t published, reach out to the company and they’ll send it to you. Only after you’ve been through all this thoroughly should you pick your partner company.
5. The software
A Reseller Hosting package simply gives you bulk server resources — that’s about it. However, you cannot run your business without an interface to interact with your server resources.
This is where software comes into the picture and again, the software that you get with Reseller Hosting packages differs with each company. Reseller Hosting plans with cPanel help not only the Hosting Reseller but also the clients to manage their individual hosting plans.
Additionally, you should get software like WHMCS (Web Host Manager Complete Solution) that allows you to manage your entire business. It has automatic billing, you can create custom hosting plans, add discounts, change your customers’ hosting plans, and even offer customer support — all from a single software.
WHMCS is pretty much the gold standard and most of the leading hosting companies offer that. So, the best option would be to choose a company that offers WHMCS as standard. If you are keen on other companies, ensure that you get as many management tools as possible because it’ll make running your business more efficient.
The right Reseller Hosting package allows you to build your web hosting business on a solid foundation with excellent hardware and easy-to-use software. As we’ve seen throughout this article, a lot depends on the hosting company that you choose. Make sure that you do your homework and choose a reputed hosting company with a proven history. Also, do not forget to check the Reseller Hosting reviews added by past customers before buying a Reseller Hosting plan.
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Eastlink Cloud Pvt. Ltd.
Tripureshwor, Kathmandu, Nepal